Disputes
Register a dispute record
Describe what happened and link the evidence. Solvex does not decide who is right.
- Time
- About 10 min
- Fee
- Included in the record
- For
- Tenants, landlords, agents
- Steps
- 5 steps
- Languages
- العربية · English
Description
When you disagree about the deposit or the condition of the home, register a factual dispute record. Each side writes its own statement and links evidence. Solvex keeps the record; any decision is made outside Solvex.
Steps5
- 1Open the case and choose "Register a dispute record".
- 2Pick a category and describe what happened in your own words.
- 3Link the evidence items you rely on.
- 4Optionally enter the amount you are asking about.
- 5Submit. The other party is invited to respond.
What you needAbout 10 minutes.
- The facts in your own words
- Evidence items already on the case
What you receive
- A dispute record with both statements
- Status tracking until an outside outcome is recorded
What is recorded as evidence
- Each side's statement, exactly as sent
- Links to the evidence each side relies on
- Any referral and outside outcome, as reported
Terms
- This is not a legal claim and does not replace the Rental Dispute Settlement Centre or a court.
- The other party's silence is not agreement.
- Statements are never edited by Solvex.
Keep going
Related services
Under 1 min
Download case file
A factual package with timeline, evidence fingerprints and both statements.
Learn moreAbout 10 min
Create tenancy record
Record the property, both parties, dates and deposit, then invite the tenant to confirm.
Learn moreAbout 3 min
Record deposit details
Enter the amount, date and receipt. Solvex never holds or moves money.
Learn more
Ready to start?
Sign in and open your case
Sign in with UAE PASS, simulated in this demo. Everything you add lands on the same shared case.